text only




For CapTel caller:
Dial the person you are calling directly

For Hearing caller:
Dial the deaf or hard-of-hearing
you are calling directly

2-Line CapTel is an exciting option for CapTel users. With 2-Line CapTel, you can:

  • Receive captions on all incoming calls
  • Turn captions on (or off!) at any point in the conversation
  • Eliminate separate telephone numbers for callers to remember—they just dial your phone number directly
  • Get captions for every type of call, including emergency calls and calls through relay
  • Have others pick up an extension line and share the call without interrupting captions
  • Enjoy telephone services like Call-Waiting without interrupting captions (including getting captions of the second call)

2-Line CapTel:
Frequently Asked Questions:
click here

** Qualified CT residents will receive CapTel devices at no cost.  Contact Converse Communications for more information. 


www.captionedtelephone.com

  1. CapTel User dials and talks directly to Voice User on Line #1.

  2. Voice User then talks to both CapTel User and CapTel Operator on Line #1.
  3. CapTel Operator transcribes Voice Caller's message into text message by using voice-recognition technology via Line #2.
  4. CapTel User reads Voice Caller's text message on the CapTel screen via Line #2 while listening to Voice Caller on Line #1.

.