having difficulty hearing on the phone?
misunderstanding conversations due to background noise?
said “What? Can you repeat that, please?”
been depending on others to help you with phone calls?
If you answered YES, we may have the solution for you.
CapTel is short for Captioned Telephone. CapTel users make calls just as if they were dialing a traditional phone. CapTel uses voice recognition technology to display captions of the conversation on the telephone screen, allowing users to hear and read everything the person on the other line says!
24-hour-a-day service is offered at no cost to callers. Users are responsible for their long distance charges.
Spanish Captioning is available for Spanish-to-Spanish calls. Spanish hours are 8 am to 12 Midnight Eastern Time, every day.
Hearing callers wishing to reach a CapTel user:
Dial 877-243-2823 (866-217-3362 - Spanish-to-Spanish).
Click here for step-by-step instructions
Please note: 7-1-1 will work for any CapTel call.
For more information about Connecticut Captioned Telephone Service, please contact:
Sprint Business Development Manager
For addtional information: