How to get CapTel
CapTel®:
Are you...
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having difficulty hearing on the phone?
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misunderstanding conversations due to background noise?
Have you...
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said “What? Can you repeat that, please?”
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been depending on others to help you with phone calls?
If you answered YES, we may have the solution for you.
CapTel® is short for Captioned Telephone. CapTel® users make calls just as if they were dialing a traditional phone. CapTel® uses voice recognition technology to display captions of the conversation on the telephone screen, allowing users to hear and read everything the person on the other line says!
24-hour-a-day service is offered at no cost to callers. Users are responsible for their long distance charges.
Spanish Captioning is available for Spanish-to-Spanish calls. Spanish hours are 8 am to 12 Midnight Eastern Time, every day.
Hearing callers wishing to reach a CapTel® user:
Dial 877-243-2823 (866-217-3362 - Spanish-to-Spanish).
Click here for step-by-step instructions
Please note: 7-1-1 will work for any CapTel call.
For more information about Connecticut Captioned Telephone Service, please contact:
Michelle Sangster
Sprint Business Development Manager
860-243-0351
michelle.sangster@sprint.com
For addtional information:
Sprint Captioned Telephone
For Hearing Callers