text only



7-1-1

1-800-842-9488

Video: VCO to TTY

The Relay Operator will type what the VCO user says to the TTY user. Whatever the TTY user types will go directly to the VCO user's TTY or text display equipment.

  • Dial Relay Connecticut's VCO phone number.
  • Relay Connecticut will answer with the Relay Operator's number, the operator's gender, and "VOICE (OR TYPE) NOW GA".
  • You can either voice or type "VCO TO TTY PLS". Then voice or type the area code and telephone number you want to call, followed by "GA".
  • When the TTY user answers, the Relay Operator will announce it is a VCO to TTY call and will type the message "GA" as your cue to start speaking.
  • The Relay Operator will type what you say to the TTY user you are calling.
  • Remember to wait for "GA" before responding.


 

  1. VCO User talks to Relay Operator
  2. Relay Operator then typed VCO User conversation to TTY User. TTY User reads the message on the TTY screen.
  3. TTY User, in turn, types her messages to VCO User's TTY (or portable TTY) directly.