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7-1-1

1-800-842-9710

Video: VCO to VCO

The Relay Operator will serve as both VCO users' "ears" and type what each person says. This is ideal for people who have a VCO phone or don't wish to type.

  • Dial Relay Connecticut's VCO phone number.
  • Relay Connecticut will answer with the Relay Operator's number, the operator's gender, and "VOICE (OR TYPE) NOW GA".
  • You can either voice or type "VCO TO VCO PLS". Then voice or type the area code and telephone number you want to call, followed by "GA".
  • The Relay Operator will type the greeting of the person you have called followed by "GA" as your cue to start speaking.
  • Remember to wait for "GA" before responding.


 

  1. VCO User #1 talks to Relay Operator
  2. Relay Operator then types VCO User #1's conversation to VCO User #2. She reads the message on the TTY screen.
  3. After "GA" is typed, VCO User #2, in turn, talks to Relay Operator.
  4. Relay Operator then typed VCO User #2's conversation back to VCO User #1. He reads the message on the TTY screen also.