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7-1-1

1-800-833-8134

Video: Voice to TTY

Standard telephone users can easily initiate calls to TTY users. The relay operator types the hearing person's spoken words to the TTY user and reads back the typed replies.

  1. Dial the relay Voice number.
  2. You will hear, "Relay Connecticut Operator (number). How may I help you?"
  3. Give the relay operator the area code and telephone number you wish to call and any further instructions.
  4. The relay operator will process your call, relaying exactly what the TTY user is typing. The Relay operator will relay what you say back to the TTY user.
  5. When you finish conversation and are going to hang up, say "Signing Off" then hang up. 

 

 


 

  1. Voice Caller talks to Relay Operator.
  2. Relay Operator then relays Voice Caller's spoken words by typing them to TTY User.
  3. After Voice User says "GA", it's TTY User's turn to type his message to Relay Operator.
  4. Relay Operator relays TTY User's typed words by voicing them back to Voice Caller.

TIPS FOR HEARING CALLERS:

  • Be sure to talk directly to your caller.
  • Avoid saying "tell him" or "tell her".
  • Say "GA" or "Go Ahead" at the end of your response.
  • Say "Signing Off" before you hang up.