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As shown in the Americans with Disabilities Act - Title IV, it says telecommunications companies offering telephone service to the general public must make available telephone relay service to individuals who use TTYs or similar devices. During July 1993, the Department of Public Utility approved Sprint's offer for Connecticut Relay service based on recommendations from the Telecommunications Relay Service Task Force. Then, Sprint renewed its relay service in 1997 with the Department of Public Utility for five (5) years. In 2002, Sprint and Hamilton submitted their bids. Again, Sprint was heavily favored by Connecticut residents and then, renewed its relay service for another five (5) years. Sprint has provided telephone relay services since 1990. At present, Sprint serve 28 states, Puerto Rico and the switchboard for Federal Government in Washington, D.C. There are 11 Relay Centers throughout the U.S.A. Connecticut Relay is located in Bloomfield, Connecticut and has one full time account manager.
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