What is Relay?

You don't need any special devices for calling the relay service. When you plan to call a deaf, hard-of-hearing, deaf-blind, or speech-disabled individual, all you do is to simply dial toll free numbers:

7-1-1
1-800-735-2905 (for intrastate calling)
or
1-800-877-8973 (for interstate calling) .

You will hear a voice recording telling you to press "1" to make a relay call. Then you will give the CA the area code and telephone number you wish to call and any further instructions. The CA will process your call, relaying exactly what the TTY user is typing. The CA will relay what you say back to the TTY user.

The most common device used to make a relay call is a TTY (text telephone device) that can be used together with a phone handset. However, the equipment you need may vary depending upon the type of relay service you use. For more information on how to obtain a device in your area for your specific needs, call Sprint Customer Service at 1-800-676-3777 (TTY/Voice/ASCII).

In Connecticut , equipment is available to deaf, hard-of-hearing, deaf-blind, or speech-disabled relay users at no cost. Click here for more information about the TTY Loan Program.

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Telecommunications Relay Service Relay Connecticut Converse Communications Corporation How and What Equipment to Use Relay Service?		You don't need any special devices for calling the relay service. When you plan to call a deaf, hard-of-hearing, deaf-blind, or speech-disabled individual, all you do is to simply dial toll free numbers: 7-1-1 1-800-735-2905 (for intrastate calling) or 1-800-877-8973 (for interstate calling) . You will hear a voice recording telling you to press "1" to make a relay call. Then you will give the CA the area code and telephone number you wish to call and any further instructions. The CA will process your call, relaying exactly what the TTY user is typing. The CA will relay what you say back to the TTY user. The most common device used to make a relay call is a TTY (text telephone device) that can be used together with a phone handset. However, the equipment you need may vary depending upon the type of relay service you use. For more information on how to obtain a device in your area for your specific needs, call Sprint Customer Service at 1-800-676-3777 (TTY/Voice/ASCII). In Connecticut , equipment is available to deaf, hard-of-hearing, deaf-blind, or speech-disabled relay users at no cost. Click here for more information about the TTY Loan Program.