CAPTEL SUPPORT

Welcome to customer service for CapTel 
and WebCapTel users.

 

CapTel Customer Service:​
Available 24/7, excluding holidays

  • (888) 269-7477  

  • (866) 670-9134 (Español)

  • (608) 204-6167 (Fax)

  • CapTel@CapTel.com (Email)

 

WebCapTel Customer Service:​

Monday-Friday from 7am – 12am EST

​
For more information:

 

860-899-1097 (Videophone)

860-986-7234 (Voicemail)

accessibility@sprint.com (Email)

913-523-0802 (Fax)

© 2010 - 2020

Relay Connecticut Service is provided by Sprint

FEDERAL LAW PROHIBITS ANYONE BUT REGISTERED USERS WITH HEARING LOSS FROM USING INTERNET PROTOCOL (IP) CAPTIONED TELEPHONES WITH THE CAPTIONS TURNED ON. IP Captioned Telephone Service may use a live operator. The operator generates captions of what the other party to the call says. These captions are then sent to your phone. There is a cost for each minute of captions generated, paid from a federally administered fund. No cost is passed on to the CapTel user for using the service.