Relay Connecticut Account Manager, Michelle Vicino, or Customer Service is available to assist with TTY calls, or to receive customer suggestions, comments and complaints. When calling about a specific incident, please remember to provide the relay operator's identification number, date and time of call. For assistance during a relay call, callers may ask to speak to the relay operator's supervisor. Customer Service will also accept requests for Relay Connecticut brochures, outreach materials, presentations, or any other additional relay information.

If you would like to meet with the Relay Connecticut Account Manager, please schedule an appointment.


Michelle Vicino, Relay Connecticut Account Manager
200 Corporate Place, Suite 200
Rocky Hill, CT 06067

Relay Connecticut Customer Support
  • 866-931-9028 (TTY/Voice - 24 hours)

  • 877-787-1989 (Speech-disabled - 24 hours)

  • 800-676-4290 (Español - 24 hours)

  • 866-931-9027 (Voice Carry-Over - 24 hours)

  • (Email)

Are you satisfied with Relay Connecticut Service?


Do you have any complaints, comments, concerns or suggestions for us?


Please click here, fill out the form and submit when you are finished. A Relay Connecticut Manager or a representative will respond to you as soon as possible.  All information you provide us will be strictly confidential.

None of the information you provide will be used by Relay Connecticut for any other purpose beyond response and resolution without your express consent.