HOW DOES CAPTEL WORK?
HOW DOES CAPTIONED TELEPHONE SERVICE WORK?

  1. The CapTel user speaks directly to the other party using a CapTel phone. 
     

  2. The other party speaks directly to the CapTel user, with all of his words transcribed by a trained operator into text using voice-recognition technology. 
     

  3. The CapTel user listens with his residual hearing and reads the conversation on the CapTel display screen.

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