860-899-1097 (Videophone)

860-986-7234 (Voicemail)

accessibility@sprint.com (Email)

913-523-0802 (Fax)

© 2010 - 2019

Relay Connecticut Service is provided by Sprint

HOW DOES CAPTEL WORK?
HOW DOES CAPTIONED TELEPHONE SERVICE WORK?

  1. The CapTel user speaks directly to the other party using a CapTel phone. 
     

  2. The other party speaks directly to the CapTel user, with all of his words transcribed by a trained operator into text using voice-recognition technology. 
     

  3. The CapTel user listens with his residual hearing and reads the conversation on the CapTel display screen.

VIDEO