HOW DOES CAPTEL WORK?
HOW DOES CAPTIONED TELEPHONE SERVICE WORK?
The CapTel user speaks directly to the other party using a CapTel phone.
The other party speaks directly to the CapTel user, with all of his words transcribed by a trained operator into text using voice-recognition technology.
The CapTel user listens with his residual hearing and reads the conversation on the CapTel display screen.