860-899-1097 (Videophone)

860-986-7234 (Voicemail)

accessibility@sprint.com (Email)

913-523-0802 (Fax)

© 2010 - 2020

Relay Connecticut Service is provided by Sprint

FEDERAL LAW PROHIBITS ANYONE BUT REGISTERED USERS WITH HEARING LOSS FROM USING INTERNET PROTOCOL (IP) CAPTIONED TELEPHONES WITH THE CAPTIONS TURNED ON. IP Captioned Telephone Service may use a live operator. The operator generates captions of what the other party to the call says. These captions are then sent to your phone. There is a cost for each minute of captions generated, paid from a federally administered fund. No cost is passed on to the CapTel user for using the service.

MOBILERCC

Mobile Relay Conference Captioning (Mobile RCC) gives you the freedom to participate in a conference call while on the road. Mobile RCC is a service available for mobile devices providing secure real-time text of your conference call to your Smartphone or tablet.

How does Mobile RCC work?
  • Make sure to book an event 48 hours on advance (2 business days)
     

  • Tap the RCC confirmation link (in your email) from your mobile device. ​
     

  • Enter your name (used for identification purposes only)​
     

  • Tap CONTINUE to read captions.

 

* Data charges may apply.

Message to Captioner:

Should you wish to have “Message to Captioner” enabled for your event, you can simply let us know at the time an order is submitted.  This will allow RCC participants to "speak" into the event by passing a message through the captioner. When the captioner receives a message from a Mobile RCC participant the captioner will read the message aloud, for the benefit of hearing participants, and simultaneously caption the message into the event.

 

NOTE:

When using “Message to Captioner”, it does not make use of SMS, MMS or other messaging services managed by your wireless provider.  However, wireless data rates may apply.