860-899-1097 (Videophone)

860-986-7234 (Voicemail)

accessibility@sprint.com (Email)

913-523-0802 (Fax)

© 2010 - 2020

Relay Connecticut Service is provided by Sprint

FEDERAL LAW PROHIBITS ANYONE BUT REGISTERED USERS WITH HEARING LOSS FROM USING INTERNET PROTOCOL (IP) CAPTIONED TELEPHONES WITH THE CAPTIONS TURNED ON. IP Captioned Telephone Service may use a live operator. The operator generates captions of what the other party to the call says. These captions are then sent to your phone. There is a cost for each minute of captions generated, paid from a federally administered fund. No cost is passed on to the CapTel user for using the service.

TELEBRAILLE

711 or 800-842-9710

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Deafblind users often use special TTY's equipped with TeleBraille. Specially trained relay operators are familiar with deaf-blind users and trained to provide effective solutions to their calling needs.
 

Text Pacing: 
This feature is specific to TeleBraille users. During these relay calls, the relay operator will type at a regular pace. The message comes across on the user's TeleBraille at a rate of 15 words per minute. This allows the user to achieve a more readable rhythm. It is set at this default words-per-minute rate unless the deaf-blind user requests increased or decreased rates of text in increments of 5 words per minute.

HOW DOES TELEBRAILLE
RELAY WORK?

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  1. The other party's conversation to a deaf-blind caller goes through a relay operator.
     

  2. The relay operator types the other party's conversation to the deafblind caller.
     

  3. The deafblind caller "reads" the conversation through a TeleBraille device.

VIDEO