TELECOMMUNICATIONS RELAY SERVICE (TRS)

Signed into law on July 26 1990, the Americans with Disabilities Act (ADA) is a wide-ranging legislation intended to make the American Society more accessible to people with disabilities.

As shown in the Americans with Disabilities Act - Title IV, it says telecommunications companies offering telephone service to the general public must make available telephone relay service to individuals who use TTYs or similar devices.

During July 1993, the Department of Public Utility (now Public Utilities Regulatory Authority) approved Sprint's offer for Connecticut Relay service based on recommendations from the Telecommunications Relay Service Task Force.

 

Then, Sprint renewed its relay service in 1997 with the Public Utilities Regulatory Authority for 5 years and has held consecutive contracts to provide relay service to the state of Connecticut since.

860-899-1097 (Videophone)

860-986-7234 (Voicemail)

accessibility@sprint.com (Email)

913-523-0802 (Fax)

© 2010 - 2020

Relay Connecticut Service is provided by Sprint

FEDERAL LAW PROHIBITS ANYONE BUT REGISTERED USERS WITH HEARING LOSS FROM USING INTERNET PROTOCOL (IP) CAPTIONED TELEPHONES WITH THE CAPTIONS TURNED ON. IP Captioned Telephone Service may use a live operator. The operator generates captions of what the other party to the call says. These captions are then sent to your phone. There is a cost for each minute of captions generated, paid from a federally administered fund. No cost is passed on to the CapTel user for using the service.