Signed into law on July 26 1990, the Americans with Disabilities Act (ADA) is a wide-ranging legislation intended to make the American Society more accessible to people with disabilities.

As shown in the Americans with Disabilities Act - Title IV, it says telecommunications companies offering telephone service to the general public must make available telephone relay service to individuals who use TTYs or similar devices.

During July 1993, the Department of Public Utility (now Public Utilities Regulatory Authority) approved Sprint's offer for Connecticut Relay service based on recommendations from the Telecommunications Relay Service Task Force.


Then, Sprint renewed its relay service in 1997 with the Public Utilities Regulatory Authority for 5 years and has held consecutive contracts to provide relay service to the state of Connecticut since.