860-899-1097 (Videophone)

860-986-7234 (Voicemail)

accessibility@sprint.com (Email)

913-523-0802 (Fax)

© 2010 - 2019

Relay Connecticut Service is provided by Sprint

VIDEO-ASSISTED SPEECH-TO-SPEECH (VA-STS)

711 or 877-842-5177

Video-Assisted Speech-to-Speech (VA-STS) utilizes video conferencing technology to provide the STS relay operator with visual cues during the conversation which can improve the quality of your call.

HOW DO YOU USE VA-STS?

To make a VA-STS call, dial the Relay Connecticut STS toll-free number (877-842-5177) or 711 and request VA-STS. The relay operator will initiate a one-way video session to you and then dial the person you want to call using standard STS procedures.

 

STS Customer Service (877-787-1989) can provide you additional

information on equipment requirements and call procedures.

 

VIDEO: HOW DOES VA-STS WORK?
DEDICATED CUSTOMER SUPPORT FOR STS USERS
877-787-1989

 

The customer support representative will assist the STS user with:

 

  • basic information about STS

  • filling out customer profiles

  • other features designed to support STS users and their callers.

 

The customer support open 24 hours a day, 7 days a week.