VIDEO-ASSISTED SPEECH-TO-SPEECH (VA-STS)
711 or 877-842-5177
Video-Assisted Speech-to-Speech (VA-STS) utilizes video conferencing technology to provide the STS relay operator with visual cues during the conversation which can improve the quality of your call.
HOW DO YOU USE VA-STS?
To make a VA-STS call, dial the Relay Connecticut STS toll-free number (877-842-5177) or 711 and request VA-STS. The relay operator will initiate a one-way video session to you and then dial the person you want to call using standard STS procedures.
STS Customer Service (877-787-1989) can provide you additional
information on equipment requirements and call procedures.
VIDEO: HOW DOES VA-STS WORK?
DEDICATED CUSTOMER SUPPORT FOR STS USERS
The customer support representative will assist the STS user with:
basic information about STS
filling out customer profiles
other features designed to support STS users and their callers.
The customer support open 24 hours a day, 7 days a week.