Business Opportunities 

Relay services increase business opportunities by greatly enhancing accessibility to a large untapped consumer market, thus increasing potential business revenues.


Increased Employability 

Relay services increase the employability of disabled persons. Previously, many deaf individuals could not get certain jobs because they could not use the telephone. Relay services increase employment and promotional opportunities for both unemployed and currently employed individuals. By increasing these employment opportunities, relay services can help reduce welfare costs and increase the tax base.


Enhanced Quality of Life 

Relay services improve the quality of life for all citizens with a hearing loss or speech impairment by: 

  • Ensuring ongoing telephone access for everyone; 

  • Increasing freedom and independence; 

  • Increasing privacy of communication; 

  • Increasing performance and productivity; 

  • Improving self image; and 

  • Improving safety and security.


Relay Service Increases Freedom...
  • Keeping in touch with family and friends.

  • Calling about an advertisement or job ad in the newspaper.

  • Ordering a prescription refill at the drugstore or even a pizza.

  • Setting up appointments with professional service providers.

  • Calling legislators to encourage support for pending legislation.

Relay Service Increases Privacy...
  • Calling the doctor's office for test results.

  • Calling the IRS with questions about tax returns.

  • Calling a lawyer to discuss confidential legal matter.


Relay Service Increases Independence...
  • Eliminates relying on friends, co-workers or family to make telephone calls.

  • Students can call teachers or other students to go over homework.

  • Consumers can make credit card purchases from catalogs, stores, etc.

Relay Service Increases the Desire to Succeed...
  • A technician calls the office to check on parts availability.

  • A contractor calls clients before going to the job site, avoiding wasted trips.

  • Professionals can confer with clients and other professionals.


Relay Service is for Hearing People, too...
  • A teacher needs to advise the deaf or hard-of-hearing parents of their child's performance.

  • Hearing family, business associates and friends are able to keep in contact, without buying a TTY.


860-899-1097 (Videophone)

860-986-7234 (Voicemail)

accessibility@sprint.com (Email)

913-523-0802 (Fax)

© 2010 - 2020

Relay Connecticut Service is provided by Sprint

FEDERAL LAW PROHIBITS ANYONE BUT REGISTERED USERS WITH HEARING LOSS FROM USING INTERNET PROTOCOL (IP) CAPTIONED TELEPHONES WITH THE CAPTIONS TURNED ON. IP Captioned Telephone Service may use a live operator. The operator generates captions of what the other party to the call says. These captions are then sent to your phone. There is a cost for each minute of captions generated, paid from a federally administered fund. No cost is passed on to the CapTel user for using the service.